She was Chair of Consumer Focus Wales until April 2014 when the UK Government transferred its functions to Citizens Advice, and until December 2013 was Chair of the National Regeneration Panel advising the Welsh Government.
"Vivienne Sugar was appointed as the Chair of Consumer Focus Wales in January 2008. She is a Fellow of the Chartered Institute of Housing having previously been Director of Housing at both Cardiff and Newport. In 2005 she was appointed as Wales Advisor to the Joseph Rowntree Foundation and also became a Vice President of Swansea University. Vivienne was Chief Executive of the City and County of Swansea between 1995 and 2003 and Chair of the Welsh Consumer Council between 2003 and 2008. Vivienne is a also a Consultant to Government and Local Government, and a member of the Council of the Property Ombudsman. "